Privacy Policy

Effective Date: 27/07/2026

Privacy Policy – Bussin' Along

At Bussin' Along, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our website, make a booking, contact us, or travel with us.

By using our website or booking a tour with Bussin' Along, you agree to the practices described in this Privacy Policy.

1. Who We Are

Bussin' Along is an Australian day tour and transport booking business that connects communities through affordable coach tours, social outings and travel experiences.

If you have any questions about this Privacy Policy, you can contact us:

Email:enquiries@bussinalong.co

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Residential or postal address (where required)

  • Emergency contact details

  • Passenger names included in your booking

  • Accessibility or mobility requirements

  • Dietary requirements (if relevant to a tour)

  • Any special requests you provide

Booking Information

  • Tour selections

  • Pick-up location

  • Number of passengers

  • Booking history

  • Payment confirmation details

Payment Information

Payments are processed securely by third-party payment providers.

Bussin' Along does not store your credit card or banking details.

3. How We Collect Information

We may collect information when you:

  • Make a booking

  • Complete a booking form

  • Contact us by phone or email

  • Subscribe to our newsletter

  • Enter promotions or competitions

  • Interact with our website

  • Engage with us through social media

4. How We Use Your Information

Your information is used to:

  • Process your booking

  • Confirm your reservation

  • Contact you regarding your tour

  • Arrange pick-up information

  • Respond to enquiries

  • Provide customer support

  • Improve our services

  • Meet legal obligations

  • Send important travel updates

  • Send promotional material (only where permitted or where you have agreed)

5. Sharing Your Information

We only share your information where necessary.

This may include:

  • Coach operators providing your transport

  • Tour venues where attendee numbers are required

  • Payment processing providers

  • IT and website service providers

  • Government or regulatory authorities where required by law

We do not sell your personal information to third parties.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behaviour

  • Remember user preferences

  • Help us improve our services

You can disable cookies through your browser settings, although some website features may not function correctly.

7. Marketing Communications

If you subscribe to receive updates, we may send you information about:

  • Upcoming tours

  • Special offers

  • Community events

  • Promotions

You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.

8. Storage and Security

We take reasonable steps to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration

While we strive to keep your information secure, no online system can guarantee complete security.

9. Access and Correction

You may request access to the personal information we hold about you.

If your information is incorrect or out of date, please contact us and we will take reasonable steps to correct it.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing personal information.

11. Children's Privacy

Our services are intended for adults making bookings.

If personal information relating to a child is provided as part of a booking, it will only be used for the purpose of administering that booking.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

13. Contact Us

If you have questions, concerns or complaints about this Privacy Policy or how your information is handled, please contact:

Bussin' Along

Email: enquiries@bussinalong.com

We will respond to privacy enquiries as soon as reasonably practicable.

Your Privacy Matters

Bussin' Along is committed to respecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.